Event Reporting - Parkland

What is an event report, why is it important, what events should be reported?

Event Reporting is a systematic process for documenting any incidents that could negatively affect patient outcomes, such as medication errors, equipment failures, or procedural deviations. The primary goal is to foster a culture of safety and continuous improvement that focus on updating processes and enhancing systems rather than assigning blame.
For reporting of safety concerns at Parkland Hospital:

STEPS
For reporting of safety concerns at Parkland Hospital:
• Navigate to the Parkland Portal: https://portal.phhs.org
• Log in using your Parkland credentials
• Click on the "Safety Center" button 

Parkland Portal - Safety Center

• Once in the Event Reporting site, you can choose the type of safety event to report.


Event Reporting Page

• Fill out all relevant information in the form when prompted to do so.
• Asterisks indicate the required fields.


Submission Form

• Click on the "Submit" button at the bottom of the page when finished.


Submit

• Once in the Event Reporting site, you can choose the type of safety event to report.



Frequently Asked Questions - Parkland

You should discuss an event or near miss with your attending or supervisor as soon as possible whenever:

• A patient’s care, safety, or well-being might be affected – for example, in the case of a serious error, complication, or unexpected outcome.

• You are unsure of the next steps or require guidance on how to manage the situation.

• You believe the event has broader systemic implications that may need leadership involvement.

While your attending or direct supervisor is your first point of contact, it’s generally advisable to discuss the event with your Program Director if:

• You need help understanding residency or fellowship implications of the event—particularly if it may affect training requirements, evaluation, or progression.

• You require additional support or resources, whether that’s counseling, remediation, or help navigating complex hospital processes like disclosure or patient safety reviews.

For questions on disclosure, contact the Parkland Patient Safety & Clinical Risk Manager on call.

The case will be reviewed. You may or may not be contacted for further questions.

If you have any questions about reporting at Parkland
call 214-590-6406 or PatientSafetyHotline@phhs.org